If you intended to purchase a Monthly subscription but accidentally selected a Yearly subscription during checkout, we understand that mistakes can happen.
Per our Renewal Policy and Terms of Service, subscription purchases are generally non-refundable.
However, if you believe you accidentally selected the Yearly subscription instead of the Monthly subscription, please contact us as soon as possible after your purchase. While refunds cannot be guaranteed, our Support team reviews these requests on a case-by-case basis and may be able to assist with switching your subscription to a Monthly plan when appropriate.
Important Note: This review option is available only for subscriptions purchased directly through the BeFunky website. If you subscribed through the Apple App Store or Google Play Store, any refund requests must be submitted through the same app store used to make the purchase.
Contact BeFunky Support for Review
If you accidentally purchased a Yearly subscription instead of a Monthly subscription, you can contact BeFunky Support to have your purchase reviewed for a possible refund and subscription change.
Submit your request using our Contact BeFunky Support Form.
To help us review your request as quickly as possible, please include:
- The email address associated with your BeFunky subscription
- The date of purchase
- Billing name used
- Any additional information that may help explain your request
What Happens Next?
After your request is submitted, our Support team will review the information provided and determine whether your purchase qualifies for a possible refund and subscription change.
Because each request is evaluated individually, submitting a request does not guarantee a refund or subscription change. We'll contact you by email once we've completed our review.