You can upgrade to a BeFunky Plus subscription through the Google Play Store from a supported Android device. If you're unable to complete the upgrade or receive a message that BeFunky Plus subscriptions aren't supported on your device, try the troubleshooting steps below.
Upgrading Through the Google Play Store
Step 1: Open the BeFunky mobile app on your Android device.
Step 2: Sign in to the BeFunky account you want associated with your subscription.
Step 3: Select an Upgrade option in the app and follow the Google Play Store prompts to complete your purchase.
Important Note: Make sure you're signed in to the correct BeFunky account before upgrading.
Seeing “BeFunky Plus Subscriptions Are Not Supported on Your Device”?
You may see the following message when attempting to upgrade:
“BeFunky Plus subscriptions are not supported on your device. Please contact support for help.”
If you receive this message, try the following before contacting Support:
Step 1: Check whether Samsung Internet is currently set as the default browser on your Android device.
Step 2: If Samsung Internet is your default browser, change your default browser to another browser, such as Google Chrome.
Step 3: Delete the BeFunky mobile app from your device.
Step 4: Reinstall BeFunky from the Google Play Store.
Step 5: Open the app, sign back in to the same BeFunky account, and try upgrading again.
Upgrade Using the BeFunky Web App
If you're still unable to upgrade through the mobile app, you can upgrade directly through the BeFunky web app instead.
Step 1: Open a supported browser on your mobile device or computer and go to www.befunky.com.
Step 2: Sign in to your existing BeFunky account.
Step 3: Select any Upgrade option and follow the prompts to purchase BeFunky Plus.
Once your subscription is active, you can sign in to BeFunky on both the mobile app and web app to access the Plus features supported on each platform.
Important Note: Be sure to sign in using the same BeFunky account associated with your subscription. Using a different email address or sign-in method may open a separate BeFunky Free account.
Still Need Help?
If you've completed the troubleshooting steps above and still can't upgrade, select Contact Support from the error message or contact BeFunky Support for additional assistance.
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