Why Can’t I Upload, Edit, Or Save My Photos?

The main reasons why you wouldn't be able to edit your photos with BeFunky are:

Below are some solutions to help you fix the problem:

Make sure that you have the latest version of Adobe Flash Player. You can check your version and download the latest one for free at Adobe Flash Player website.
Try refreshing your browser. If you can clear your browser’s cache, do so and try it again. To find instructions on how to clear your browser’s cache Click Here.
Personal internet firewall / anti-virus programs could block functionality with BeFunky pages. Please try allowing access to http://www.befunky.com within those programs.
If you are using a public internet connection (schools, libraries, restaurants, etc) uploading or saving files might be blocked.

Make sure that your browser settings are as follows:

For Internet Explorer

Go to Tools / Internet Options: On the second tab, Security section, click on the Default Level button.
Next, click on Trusted Sites, and then click the Sites below it. Uncheck "Require Sever Verification https for all sites in this zone" at the bottom, then enter "*.befunky.com," then click Add.
Go back to Internet options, third tab, Privacy, move the slider to Medium.
Go back to Internet options, fifth tab, Connections, click the LAN Settings. Click the checkbox for "Automatically detect settings" if it isn't already and uncheck the checkbox for "Use a proxy server for your LAN" if it is selected. Click OK.
Go back to Internet options, on the last tab, Advanced, click the Restore Defaults button.

If you are using Firefox, please disable add-ons like Flashblock, Adblock, NoScript. These add-ons might cause BeFunky not to work properly.

In Safari, select Safari / Preferences / Security Tab. Under Web Content check every option except for "Block pop ups."

If you're having issues, please contact us here.