Help Resources/Help & Discussion

Trouble uploading

watcher1967
posted this on August 26, 2010 19:29

For a few days now I have not been able to upload any pictures from my PC.

Never had any trouble before, all my network settings are the same as they ever were!

Please look into this as I miss being able to use Befunky  :(

 

Comments

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bmert
Professional User

Hi,

We had some upload problems due to server issues. This happened two times last week and both issues were resolved in a short time. It should be working right now.

Please check the steps in the following link: http://support.befunky.com/entries/77450-i-cannot-upload-or-save-a-...

Thanks.

August 27, 2010 14:12.
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mystict1
BeFunky

I haven't either, it's annoying

September 06, 2010 02:45.
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cobham
Professional User

I can't upload anything!!

September 08, 2010 14:49.
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blightygal
Premium User

Its still not working :-(  I thought you said it was fixed?

September 08, 2010 16:22.
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Nexus33
Premium User

Same here. Still cant upload pictures. I paid for a plus account and cant use it :(

September 08, 2010 22:22.
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Nexus33
Premium User

Same here. Still cant upload pictures. I paid for a plus account and cant use it :(

September 08, 2010 22:22.
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babbyboo
BeFunky

Same here, I'm having problem too, I was trying the site out for a couple of days before I commit to a plus account. How often does this happen? Not sure if I want to join if there are problems like this.

September 08, 2010 23:05.
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blightygal
Premium User

Why no comments back from befunky? Not so good, esp as I paid out for an account.

September 15, 2010 12:13.
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bmert
Professional User

Hi Everyone,

sorry for replying late

We had some technical problems on our end. The problems are fixed as of yesterday. Let me know if you are having any problems.

thanks

September 16, 2010 15:04.
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gcdks
BeFunky

I would like to have my premium account here, but I can't use it even for a tryout :/

It's stuck in "uploading..." 2 entire days ago that im trying to use your website... :(

September 20, 2010 22:13.
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wushka
Premium User

I cant't upload any photos either. I also get stuck in the "uploading..." phase. Very annoying, when you've paid for the service.

September 23, 2010 00:02.
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Tania1288
Premium User

Same here! I just paid for a premium account and I cannot upload anything! :( Plus, I'm experiencing computer crash problems... This can't be true! Please help!

September 23, 2010 00:47.
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blightygal
Premium User

I paid too - Something tellls me they dont care much! Severe lack of communication :-(

September 23, 2010 12:18.
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bmert
Professional User

Hello everyone,

We're sorry for the problems that effected some of our users last night. We had serious problems with our servers and fixed the situation as fast as we could.

Everything works seamlessly now. Please let us know if you still having problems at uploading process.

September 23, 2010 14:44.
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Aslii
Premium User

I can't upload PNG or GIF files however the error screen says "We're sorry, but the image you are trying to upload is not supported by BeFunky. You'll need a JPG, GIF or PNG file to make the digital magic happen.". It seems only JPG is working at the moment, I tried to upload non-transparent PNG files sized between 15kb to 6mb but got the same error line. Thank you & Saygilar

October 04, 2010 00:01.
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bmert
Professional User

Merhaba Aslii,

Seems that this is caused by a bug in our application. We'll fix it as soon as possible. Sorry for the inconvenience.

October 04, 2010 14:50.